Winter is on the way

Winter is always our busiest time. From repairs and financial support to boiler breakdowns and frozen pipes, we always get more calls and messages from you, our customers. We want to support you to prepare for winter and prevent problems from happening in the first place. View our Winter Toolkit which has all the information you will need on our support services!

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former one housing customers
Are you a former One Housing Customer?

Whilst we are continuing to bring all our services together, if you are looking to manage your home, please head over to our dedicated website so we can get you the right information and help you need.

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Universal Credit banner - Keep things smooth by making the move to Universal Credit
Help with Universal Credit

You may soon be moving to Universal Credit from Housing Benefits or Child Tax Credits. Find out all you need to know here.

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Tenant Satisfaction Measures

We’ve published our latest Tenant Satisfaction Measures (TSMs) – the new measure of how social landlords in England are doing at providing good quality homes and services for customers

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