Winter is on the way

Winter is always our busiest time. From repairs and financial support to boiler breakdowns and frozen pipes, we always get more calls and messages from you, our customers. We want to support you to prepare for winter and prevent problems from happening in the first place. View our Winter Toolkit which has all the information you will need on our support services!

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Why not try our extra support services? Help and support with money, rent, energy, jobs and training.

Find the right home for you

From affordable home ownership, to great value rent, to added community and wellbeing.

Work with us to end homelessness

Delivering genuine impact nationwide through innovation, expertise, experience and partnership working.
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Listening to you

We’re often asked how we’re listening to the views of customers and acting on them.

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Universal Credit banner - Keep things smooth by making the move to Universal Credit
Help with Universal Credit

You may soon be moving to Universal Credit from Housing Benefits or Child Tax Credits. Find out all you need to know here.

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Tenant Satisfaction Measures

We’ve published our latest Tenant Satisfaction Measures (TSMs) – the new measure of how social landlords in England are doing at providing good quality homes and services for customers

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