Winter is on the way

As colder weather sets in, we're experiencing higher call volumes and longer wait times. For quicker support, use the My Riverside app to raise repairs, update your details, or check your rent balance. You can also reach us via Live Chat (Mon–Fri, 10:00–14:00) or email [email protected]. Be winter-ready - explore our Winter Toolkit for tips on avoiding common issues like boiler breakdowns and frozen pipes.

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Healthy homes

Watch our latest videos and find out tips to keep your home safe and warm throughout the year.

Find the right home for you

From affordable home ownership, to great value rent, to added community and wellbeing.

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Delivering genuine impact nationwide through innovation, expertise, experience and partnership working.
former one housing customers
Are you a former One Housing Customer?

Whilst we are continuing to bring all our services together, if you are looking to manage your home, please head over to our dedicated page so we can get you the right information and help you need.

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Universal Credit banner - Keep things smooth by making the move to Universal Credit
Help with Universal Credit

You may soon be moving to Universal Credit from Housing Benefits or Child Tax Credits. Find out all you need to know here.

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Looking for extra support?

Why not take a look at our one-stop support hub for extra help with everyday challenges. Offering guidance on managing rent, budgeting, energy costs, and finding work or training opportunities. You can also access financial assistance through the Helping Hand Fund, ensuring practical help is available when it’s needed most.

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