Winter is on the way

Winter is always our busiest time. From repairs and financial support to boiler breakdowns and frozen pipes, we always get more calls and messages from you, our customers. We want to support you to prepare for winter and prevent problems from happening in the first place. View our Winter Toolkit which has all the information you will need on our support services!

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Listening to you

We’re often asked how we’re listening to the views of customers and acting on them.

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Help with Universal Credit

You may soon be moving to Universal Credit from Housing Benefits or Child Tax Credits. Find out all you need to know here.

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Times are tougher than ever. We’re here to support you.

From help with paying your rent and managing your debt, to training and finding your dream job – we’re here for you.

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