Tenant Satisfaction Measures
We’ve published our first ever set of full-year Tenant Satisfaction Measures (TSMs) – the new measure of how social landlords in England are doing at providing good quality homes and services.
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Listening to you
We’re often asked how we’re listening to the views of customers and acting on them.
See our latest actionsHelp with Universal Credit
You may soon be moving to Universal Credit from Housing Benefits or Child Tax Credits. Find out all you need to know here.
Your FAQs answeredTimes are tougher than ever. We’re here to support you.
From help with paying your rent and managing your debt, to training and finding your dream job – we’re here for you.
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